Refund policy
Return Policy
At DIRECT, we take pride in the quality of every product we make.
All sales are final. We do not accept returns, exchanges, or cancellations due to sizing, change of mind, or any other reason.
If your item arrives damaged or defective, please contact us within 7 days of delivery with your order number and clear photos of the issue. We'll review your request and, if approved, provide a replacement at no additional cost.
To report a damaged item, please contact us at directjordy@gmail.com.
Thank you for supporting DIRECT.